Privacy Policy

HOW WE KEEP YOUR DATA SAFE

 

Last Updated: 12.04.2026

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This Privacy Policy explains how Belle Deane Books Ltd (“we”, “our”, or “us”) collects, uses, and protects your personal data when you use our website.

We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

Belle Deane Books Ltd is the data controller responsible for your personal data.

Contact details:
Email: belle@belledeanebooks.com
Address:

49 Ell Dene Crescent

Gateshead

NE10 9UN

 

2. What Data We Collect

We may collect and process the following data:

• Identity Data: Name

• Contact Data: Email address, billing and delivery address

• Financial Data: Payment details (processed securely via third-party providers)

• Transaction Data: Details of purchases and orders

• Technical Data: IP address, browser type, device information

• Usage Data: Information about how you use our website

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3. Children’s Data

Our website sells children’s books but is intended for use by adults.
We do not knowingly collect personal data from children under 13 without parental consent.

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4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Contract: To process and deliver your orders

• Legal Obligation: For tax and accounting purposes

• Legitimate Interests: To improve our website and services

• Consent: For marketing communications (you can withdraw at any time)

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5. How We Use Your Data

We use your data to:

• Process payments and fulfil orders

• Communicate with you about your purchases

• Provide customer support

• Improve our website and services

• Send marketing emails (only if you opt in)

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6. Sharing Your Data

We do not sell your data. We may share it with:

• Payment processors (e.g. Stripe, PayPal)

• Delivery companies (e.g. Royal Mail, courier services)

• Website hosting and IT service providers

All third parties are required to respect the security of your data.

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7. International Transfers

If any data is transferred outside the UK, we ensure appropriate safeguards are in place (such as standard contractual clauses).

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8. Data Retention

We only keep your personal data for as long as necessary:

• Order records: up to 6 years (for legal/tax purposes)

• Marketing data: until you withdraw consent

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9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction or deletion

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

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10. Cookies

We use cookies in accordance with UK PECR regulations. Cookies help us:

• Ensure website functionality

• Analyse traffic

• Improve user experience

You will be asked to consent to non-essential cookies.

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11. Data Security

We implement appropriate technical and organisational measures to protect your data.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

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13. Contact Us

If you have questions about this policy or your data:

Email: belle@belledeanebooks.com
Address:

Belle Deane Books Ltd

49 Ell Dene Crescent

Gateshead

NE10 9UN